by Consultant's Mind | Learning
Scalability This is my new favorite business-y word. It applies to our careers, client’s success, and business generally. We all want to scale our businesses. In a perfect world, this word describes the ability to copy/paste the good parts of the business with...
by Consultant's Mind | Learning
There is a famous TED talk by Simon Sinek called How Great Leaders Inspire Action. 57 million have watched it so far. If you have an interest in consulting, management and persuading people into action, you need to watch it here. The concept is basic, but powerful...
by Consultant's Mind | Learning
Consultants solve ambiguous problems So do lawyers I recently watched an interview with Kenneth Feinberg, a famous lawyer, and was struck by his confidence, poise, professionalism, humor, and mindfulness. All traits that consultants should try and emulate. Even...
by Consultant's Mind | Learning
Opportunity cost = what if? I first learned about opportunity cost in college. It was a radical idea for me at the time, and frankly, clients and consultants probably don’t think about it enough. The idea is simple, but powerful; resources you plan to spend...
by Consultant's Mind | Learning
BCG has a new book They make the argument that companies have a bad habit of responding to complex business environments by simply getting more complicated. This is so true. For those of us who have worked with Fortune 500 clients, there seems to be an endless number...
by Consultant's Mind | Learning
Poka-Yoke This is a the Japanese phase for “mistake-proofing.” Basically, you design things so well and people cannot help but use them correctly. It prevents errors by design. Basically, awesome and practical design. An everyday example of this is that...
by Consultant's Mind | Graphics
Never My colleagues and I disagree about this. Some use clipart or photos to demonstrate the emotion or “mood” of a PowerPoint. Not me. Call me a puritan. I tell my team to not include clip art or superfluous photos. It shows a lack of substance. If you...
by Consultant's Mind | Consulting
Over the last 15 years, I’ve interviewed lots of candidates. Beyond the resumes and case interviews, it comes down to fit. When I think about the most important characteristics of a consultant – or anyone I plan to work with – it gets narrowed down...
by Consultant's Mind | Learning
It was a tough week For all of my positive energy, pro-client attitude, and traveler’s stoicism, I remember one week that ran me over. Meetings going awry, data being wrong, unmet expectations, miscommunication among the team, cancelled flights, false...
