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Rough consulting week: Embrace the suck

One brutal week

Was glad to just make it through the days without disappointing people or making too many mistakes. I had 32 different conference calls, a boat-load of work, a dentist appointment and planning for my mom’s 70th birthday. Apparently, the military uses an expression which was entirely appropriate last week: “Embrace the suck“, which simply means that situations go bad. . .and you need to deal with it.

Two nights of 2am or later = suck

  • Yes, lots of reasons to be up at 2am.  None of them good. Yikes.
  • As I told my friend – “I must be a really inefficient and slow worker”.
  • Two photos from different nights, not pretty.

Consulting workload is lumpy 

It is not linear. There is no “average” workday. Times of madness followed by stretches of ennui. When people I interview ask me about work-life balance, I have to bite my tongue a little bit. What is balanced? Rather it’s a question of where are you in the S-curve of your career, and life.

Sheryl Sandberg talks about the fallacy of work-life balance for driven people in grueling, innovative, and client-service roles. There is no punch-clock. There is no union telling you to not work past 37.5 hours a week. We are engineering our own work schedule and expectations. We are molding the work around our lives.

Last week, I was the most productive I have been in a long time. Forced between 4-5 “must do” proposals and work-streams, I just triage the situation. There is a witty expression which I believe is very true. . . “if you need to get something done, give it to someone who is busy.

Embracing the suck = Lots of truth-telling

One of my gifts is to give direct feedback to people, project manage a situation, without offending people (too much). In other words, I am a friendly truth-speaker. A few of the direct things I said last week:

1. “Don’t let me get in your way”

You do not need another manager on this. You tell me where to plug into your work?

2. “No, I don’t really need to know”

Unless you want me to take action on it, I don’t want to know. Don’t need updates right now.

3. “I am rolling myself off of this assignment”

Seems like you are in good hands with A & B; they have the passion, content, and logistics covered. 

4. “Cover me on the call – you know my opinion”

The client has had the data request for 3 weeks, so there is not really any apologizing we need to do on our part.

5. “Okay – I am getting off the phone”

I need to get back to work. 

6. “Yes, AND it’s #10 on the list”

I agree – but in the list of things to worry about . . .that is #10 on my list. Not under our control, and out of scope.

7. “This is not any better than 2 days ago”

Okay, so my happiness level is low. This has not made progress and we are running out of time. Let’s triage this.

8. “My bad for being late on this call”

I owe you a beer. 

Do great work everyone. . . 

This week I am traveling, facilitating a workshop, submitting several proposals. In the hunt to win business. .

Related note about meetings (from Tomm in comments): 

When organizing a meeting myself I stick to Dominc Barton’s advice which I find very helpful: each item from the agenda is labeled into one of 3 buckets: ‘for information’, ‘for discussion’, ‘for decision’, so we’re all super clear in terms of what outcome shall be expected at the end of the meeting.

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