by Consultant's Mind | Learning
July the 4th is Independence Day in the United States. It’s exactly the right time to reflect on what it means to be American, and how America fits in the world. Yes, its more than fireworks, BBQ, and swimming pools. Exactly six years ago, I blogged saying July...
by Consultant's Mind | Learning
Consultants excel at making sense of disparate, messy, and sometimes conflicting data. This is not a robotic exercise in copy/paste into an excel – no – you’ve got to think through the problem. What’s relevant? What’s valid? Can you find...
by Consultant's Mind | Team
Naval Ravikant is an angel investor, creator of AngelList, billionaire, and philosopher. After recently listening to a few interviews, my wife and I have been mesmerized. 1) What he says makes massive sense. “Yeah, totally.” 2) He’s got a strong...
by Consultant's Mind | Team
In April 2018, Tesla was at a critical juncture – oh wait, that’s redundant – Tesla is always at a critical juncture. Well, at the time, they had only produced 30K cars (as of August 2024, they’ve produced 5,600,000+) and wanted to improve...
by Consultant's Mind | Learning
Deloitte recently published Pivoting to Digital Maturity: 7 Capabilities Central to Digital Transformation here. They surveyed 1,200 executives (74% C-level executives, remainders VPs) and identified 7 PIVOTS that can help organizations push the digital transformation...
by Consultant's Mind | Consulting
Recently read The Firm: The Story of McKinsey, by Duff McDonald (affiliate link). Before I do a write up, please find a 16 min video by CNBC which highlights some of the strengths (reputation, history, alumni, 17,000 over-achiever consultants), and controversies...
by Consultant's Mind | Consulting
PWC surveys CEOs every year and publishes the results at Davos (nice timing, right?). PWC believes that CEOS’ confidence – broadly speaking – on the economy, and business climate can be a leading indicator of actual GDP growth. Seems plausible, in...
by Consultant's Mind | Learning
For all of its faults, the United States has been the destination of choice for emigrants since – well – for half a century. Personally, I have friends and family who got their green cards just within the last few years. The US continues to be a magnet for...
by Consultant's Mind | Learning
Bain & Co released a Healthcare Private Equity and Corporate M&A Report 2019 here. (1.7Mb, 64 pages) Last week’s blog post was on private equity portion. This week, I am covering the M&A portion. Healthcare M&A = $435 Billion in 2018 As a...
by Consultant's Mind | Healthcare
Bain & Co released a Healthcare Private Equity and Corporate M&A Report 2019 here. (1.7Mb, 64 pages) First blog post on the private equity half. Bain & Company notes that “there was significant activity across all segments of the value chain.”...
by Consultant's Mind | Learning
Yes, you may have seen him on Shark Tank. He is an UBER-successful angel investor and venture capitalist. Famous for his wearing vintage cowboy shirts and being on the ground floor of Twitter, Uber, Instagram, Facebook. Listened to a 90 min interview of him by Tim...
by Consultant's Mind | Learning
Gift for you – podcast playlist Someone recently asked for a few podcast recommendations (hat tip: JZ), so I put together a playlist of 60+ podcast interviews. Two ways to subscribe: From your Iphone, click here and hold down for 1 second. It will open...
by Consultant's Mind | Healthcare
Yes, US Healthcare can be a puzzle. Or worse, a labyrinth, a Gordian knot. First, I would probably spend 5-10 hours skimming The Health Care Handbook 3rd edition, 2023 Askins, Moore. Google things of interest. As a second step, here is my resource list of 90+ links to...
by Consultant's Mind | Healthcare
Interested in healthcare? Buy this book. Just held a talk for 25+ MBA who are heading into healthcare this summer and told them to buy this book. I even gave them a money-back guarantee, saying that I would buy the book from them, if not satisfied. BOOM. If you are...
by Consultant's Mind | Learning
US Healthcare has so much potential, yet, it remains a super-fragmented, inefficient, and often unjust system. In sum, it’s broken in many places. In the fall, I facilitate a graduate-level course where we try to grok the root causes of an industry which is 1/5...
by Consultant's Mind | Consulting
Stanford d.school is the gold standard for all things experience, design, and honestly, cool. What do you expect when you combine smarts, engineering, meritocratic Groove-style culture, VC money, and graphics. So, it I was fairly delighted to find this 90 pg+ free pdf...
by Consultant's Mind | Consulting
Successful client service means doing great work AND exceeding the client’s expectations. If the client worries unnecessarily, gets surprised, or is somehow unaware of the scope of work, the consultant has done a poor job of communicating. For experienced principals,...
by Consultant's Mind | Learning
Huge fan of Berkshire Hathaway. What investor would not appreciate a 50 year run with a 20% CAGR? The fact that the #3 richest man in the world is humble beyond comparison, eats McDonald’s, and drinks Coke only cements the allure. Full letter dated Feb 23, 2019...
by Consultant's Mind | Consulting
When is the last time you heard the word “strategy” or “strategic?” They are common words and largely misunderstood. While strategy is certainly important, it’s means more than just “long-term” or “impactful.” I...
by Consultant's Mind | Consulting
Consultants, by the nature of their project-based work, are process oriented. Projects have a start-middle-end. That’s part of the luxury, tempo, and fun of the work. At the beginning, proposals are signed and kick-off meetings held. At the end,...
by Consultant's Mind | Consulting
It’s the beginning of the year and firms are lining up their projects and consultants. Proposals and statements of work are getting written and signed. My students (management consulting class M 10-1pm) have a proposal-writing assignment due, here’s what I...
by Consultant's Mind | Consulting
Had statements of work (SoW) on my mind a lot. Writing some, fulfilling others. What you put in a SOW will affect the quality of your life. Do it well. For the consulting finders, proposals and SOW are the lifeblood of business development. If a fisher, these are...
by Consultant's Mind | Fun
So I am very Amazon. My first order from the website was in 1998 – yes, it was this book (affiliate link) Have 2 Echos, 1 Echo dot. Yes, I own AMZN shares. So yesterday, as I was working from home, heard the doorbell / thud outside the door, saw the Echo light...
by Consultant's Mind | Consulting
Charles Aris is an executive recruiter out of North Carolina that all consultants are Linkedin. They have a great track record of placing ex-consultants in great roles. Here is their annual compensation survey here. This came from 500+ consultants at the big 10...
by Consultant's Mind | Fun
Every semester, ask my students what they’d like to listen to as we prep for class. Here’s the play list for Spring. ← Consultant's Advice: Use numbers Charles Aris: 2019 compensation survey...
by Consultant's Mind | Learning
Numbers are compelling. They are easy to see and remember. They serve as proof. No wonder your resume bullets should have them. The Economist uses numbers to great effect. In fact, they love fractions. Copy/pasted quotes from last two issues of the Economist. All...
by Consultant's Mind | Learning
Reached out to readers of the ConsultantsMind blog and asked what they recommend for students on winter break. Here’s a list of books and podcasts. Using first name initial, title, and any other words they might have shared. Caveat: affiliate links. E,...
by Consultant's Mind | Fun
On the last day of class, I have career day. Double meaning – students do their course evaluations (impacting my career), and I dole out what career advice I have from the last 25 years. Caveat: 90% are blog posts that I have written since 2013. As a summary of...
by Consultant's Mind | Learning
Pre-internet I am Generation X. This means lots of things – but for me, it means that I remember life pre-internet. Yes, 1994 was a pivotal year. Crappy job, serious career angst; but the dawn of unlimited information thanks for the Mosaic Netscape browser. Yes,...
by Consultant's Mind | Consulting
I work at a business school. So we teach (yes), stay curious about business (yes), and also cheer students on to get great jobs (definitely yes). Set them on the way to career satisfaction and success. Many business students (undergraduate and 2 year MBA) are aiming...
by Consultant's Mind | Learning
Read the Economist. Full stop. It’s well-written, free-market, slow-news, and entirely useful. If you pick up a copy from 6 months ago, it’s still relevant because they talk about trends, and key drivers. Not the day-to-day gyrations of public opinion,...
by Consultant's Mind | Learning
M&A continues to boom; 36,000 deals announced in 2017 BCG published a report on 2017 M&A called M&A: Synergies Take Center Stage (Sept 2018) here. (2.7Mb pdf). It’s 33 pages, and gives a run down of all the major deals and trends. Here’s my...
by Consultant's Mind | Fun
It’s Halloween in the United States on October 31. Kids (and their parents) dress up in costumes head-to-toe and go from house-to-house in search of candy and chocolate. It’s great fun, and nothing is cuter than kids in their outfits. Costumes are hot and...
by Consultant's Mind | Fun
The Wall Street Journal (WSJ) has a series of HOW I WORK video interviews (2-3min) with CEOS. Microsoft, Infor, Reddit, Anthem. Very short and snappy questions like “what is the best advice you have ever been given?” You’ll find that these 20+ CEOs...
by Consultant's Mind | Consulting
Most everyone will agree that storytelling is important for professional success. When I recently surveyed some working professionals MBAs (read: folks with jobs), they rated it a 6.3 (out of a 7 point scale) with a stdev: 0.7, n=62. No pushback here. Storytelling...
by Consultant's Mind | Consulting
It is interview season for consulting firms. People are writing up cover letters, fine-tuning their resumes, and practicing their cases. This is what I said to a packed room of students. Before the interview It’s all about curiosity. Great problem solvers...
by Consultant's Mind | Learning
This week is the 10th anniversary of the beginning of the global financial crisis of 2008, and the end of Lehman Brothers, one of the most storied Wall Street firms. A new play opened in London called the “Lehman Trilogy”, and there’s a great...
by Consultant's Mind | Learning
For weathered consultants, Excel is not new. In fact, we teethed our brain on it many years ago as analysts, consultants, senior consultants. In fact, it’s possible – just possible – that we have gotten pretty slow at it in our, uh um, old age....
by Consultant's Mind | Learning
Advice from Students. Shouldn’t we learn from those with more experience and great track records. Stand on the shoulder of giants. Use best practices. Learn the hacks. Work smart. I started asking students who crushed my class last year, what their advice was...
by Consultant's Mind | Fun
We play music before class. Here is the crowd-sourced soundtrack. Enjoy. ← List of 800+ Planet Money Podcasts Great Advice from Students...
by Consultant's Mind | Fun
Love Planet Money podcast. It’s my wife’s favorite podcast, for good reason. Engaging, clever, informative, well-curated, and whimsical. Overall, a great use of your half hour. Here is a list of their episodes from 2009-2018. 170+ page PDF of 800+ Planet...
by Consultant's Mind | Graphics
The NounProject is a website where you can search, download, and customize millions of icons. Consultants are continuously “bucketing” ideas and concepts, and icons are a classy way to draw the viewers attention to a bucket. This is different from clip art...
by Consultant's Mind | Team
Reached out my network, and asked: “What advice do you have for interns?” Here is what 25 senior managers and owners said (slight editing, and my emphasis in blue color) on finishing your internship well. Be proud of your work Summarize the project. Recap...
by Consultant's Mind | Learning
Huge fan of quotations. Whatever you are thinking, its probably been said by a famous person – more succinctly, more eloquently. Here are some of my favorites. The bucketing is approximate, and definitely not MECE. We are what we repeatedly do All great...
by Consultant's Mind | Team
Now that you got your consulting offer, what should you pack in your bag? Here is a list of things I have used and favored when I travel. Some are common sense (shoe polish), while others are personal preference (Tumi vs. Briggs and Riley). Feel free to chime in with...
by Consultant's Mind | Learning
Wrote this blog post in 2018, it was prescient Reading Pandora Media’s financial statements is like rubbernecking at a car crash on the highway. Completely not necessary, not classy, and perhaps a waste of time. Two years ago I wrote about Pandora’s...
by Consultant's Mind | Consulting
Hope you’re enjoying the summer – full of beaches, lakes, friends, and food. As consultants, it’s often hard to stay “aware” and “fresh”. In reality, the travel and the clients can be a bear. Same hotel concierge lounge, same...
by Consultant's Mind | Fun
If you are in private equity, this is a name you already know. Rubenstein is the co-founder, and co-chairman, of the Carlyle Group which invests $200+ billion on behalf of their limited partners. He sits on dozens of boards, and is the chairman of the Kennedy Center...
by Consultant's Mind | Learning
I wrote this post 5 years ago after the Newton tragedy. After Las Vegas, this is all too common. This how this consultant thinks about the problem. It’s a complex and charged issue that needs real mature discussion. US gun violence is a problem. Approximately...
by Consultant's Mind | Learning
These two phrases have become my pedagogical mottos. Learn how to learn. Think about your thinking. If we value a liberal arts education (I do), and believe that the nature of work will be forever changing (I do), then the smartest thing we can do: 1. Learn how to...
by Consultant's Mind | Learning
Grading papers is work Grading papers is a double-edged sword; it’s insanely time-consuming, and yet enormously valuable. As a ballpark estimate, last semester I reviewed 500+ written pages (MS Word, double-spaced) and countless presentation slides (MS PPT)....
by Consultant's Mind | Learning
Three years ago, I wrote about idea fight club – the simple, fun, true idea that consultants should start projects with an open mind, then systematically, democratically beat up on those same ideas, until the best one emerges victorious. Making ideas stronger...
by Consultant's Mind | Learning
We ran a business bootcamp for non-business majors in 2018. We had 4 guest speakers. Good questions and good advice. Thanks for all the great advice AN, IM, WM, DB. This is the advice that they gave. Adding some of my comments in blue too. Do the work. Mark...
by Consultant's Mind | Learning
(geek alert) The DuPont Method is one of my favorite things from B school. Yes, it’s a way to calculate return-on-equity, but it’s also a great way for a consultant to get smart on a company quickly. It’s a great first step in tearing apart...
by Consultant's Mind | Learning
Consultants should be a quick study. Imagine that you find out on Friday afternoon that you are going to be staffed on a new project on Monday. You better spend 2-3 hours getting smart on the industry and company. To that effect, wanted to choose a random company and...
by Consultant's Mind | Learning
CNBC interview with Jeff Bezos Amazon is an outlier in approach, scope, scale, and profits. So, let’s listen in on an interview with someone who knows a lot about the company. Founder, Jeff Bezos, quotes in blue italics. My big takeaways: Amazon was not a...
by Consultant's Mind | Consulting
Tomorrow is a big day in my journey. Was voted by students as the distinguished educator of the year. Super winning. Speaking at the graduation celebration. This is the venue. Here is the outline of my talk. (My) Past: Did not always know what I wanted to do The job...
by Consultant's Mind | Graphics
In the corporate world, most presentations are to small groups. In fact, the most common format is actually with 1 person in his/her office. The slides typically have more details (think: 18-22 font arial) and should be completely self-explanatory. They are skimmable...
by Consultant's Mind | Consulting
This makes sense. . . Have you ever gone to a fancy restaurant and left disappointed? Of course. Expectations were probably TOO HIGH, and the food and service were good, but not THAT GOOD. As consultants, we are in the client satisfaction business. Happy clients =...
by Consultant's Mind | Learning
Start with positioning Marketing strategy is an enormously vast, fun, and exciting topic. In that forest of thinking, I would argue that positioning is the first-domino idea to consider. It’s a 40 year-old idea that is just as important as it was in 1972, when...
by Consultant's Mind | Consulting
Charles Aris is a recruiter out of North Carolina that places ex-strategy consultants. Yes, you should sign up for their newsletter. They do great work. Some of their post-consulting job postings here. EVP of Strategy & Corporate Development (Boston –...
by Consultant's Mind | Team
Hands down, the best part of any day for a manager is working with a junior consultant who “gets it”. In the busy crush of client work, deliverables, over-commitment, and fuss – when you are working with a team that instinctively knows what needs to...
by Consultant's Mind | Learning
The Bill and Melinda Gates foundation is awesome by most any measure. They tackle global problems as wide ranging as education and clean water. They fill some of the societal gaps that public companies and government are missing – nudging nation states,...
by Consultant's Mind | Fun
This is something all consultants should watch, reflect, and incorporate into their client work. How can you make “good for you” fun? People want to be engaged and experience life. How can we tap into that curiosity and shape “good for you”...
by Consultant's Mind | Graphics
Stories matter If you type “storytelling” into Amazon, it spins up no-less-than 20,000 book titles. Yikes. It’s a popular business topic and for good reason, we humans are wired (think lizard brain) to tell and remember stories Business storytelling...
by Consultant's Mind | Graphics
A student recently asked me for clarity on prioritization slides. Yes, we’ve all seen these before. They usually come at the end of a performance improvement presentation with the intent of narrowing down the choices. Super useful, almost simplistic....
by Consultant's Mind | Learning
Bain published a 2018 Private Equity report (80pg) which you have to sign up to get here. The high-level message seems to be that private equity is doing well (perhaps too well) and there is a lot of investor money looking for returns. This is driving up valuations...
by Consultant's Mind | Learning
Working on my taxes this weekend, which is no fun. I’d rather be blogging. Recently read T.R. Reid’s book on taxes, aptly titled: A Fine Mess (affiliate link). If you’ve read any of his previous books, you know he is a pretty expansive thinker,...
by Consultant's Mind | Learning
Peter Thiel spoke at the Economic Club of New York 2018. Super insightful, contrarian, clearly an original. If this is a name that is new to you, here is a refresher blog post from 2017. Co-founder of Paypal. Enjoyed this interview and put a few of his quotes in blue...
by Consultant's Mind | Learning
At the Goizueta Business School we offer a 3 week business boot camp for non-business majors here. The idea goes that there are a few dozen core business concepts that any graduate should know (e.g., Assets = Liabilities + Equity). In the spirit of putting together a...
by Consultant's Mind | Fun
Super entertaining. Watched this 17min video about the Golden State Warriors made by a NBA enthusiast / student / Youtuber. Dom 2K. Great job – this is really ESPN quality. What was so good about the video? What does this have to do with how consultants think?...
by Consultant's Mind | Learning
Big fan of Satya Nadella Current CEO of Microsoft. Take a look at this 2 min video. I showed this to 200+ business school students recently. Completely worth your time. Energy and Clarity. Boom. Nadella argues that empathy is core to innovation How can you meet...
by Consultant's Mind | Learning
Finviz is a great way to filter stocks. It’s free. It’s like Bloomberg-lite for the non-investment bankers. It shows all the stocks traded in the US (including foreign ADRs like HMC, PHG etc). Here is an exercise (as of 03/04/2018): 1) How many stocks are...
by Consultant's Mind | Fun
Who doesn’t love the Olympics? It’s a chance to see the world’s best compete in a safe environment, free from politicians’ rhetoric and jingoism. It’s inspiring to hear athletes’ stories. It’s good to refresh yourself on all...
by Consultant's Mind | Learning
Huge fan of Linkedin. It’s the primary way I stay in touch my friends and work colleagues from the last 20 years. Barely use Facebook, but use Linkedin daily. So, when I was trying to filter some of my connections – frustrated, and not working well –...
by Consultant's Mind | Fun
Happy Valentine’s. For those of you who gave / received roses, bravo. Life is short, enjoy. Indulge yourself and make others happy. So do you know why roses are so popular? B2C: It’s the epitome of beauty and elegance. It’s what people want B2B: They...
by Consultant's Mind | Learning
Just read a 5,000 word interview with Thomas Friedman here. To say that I am a Friedman fan, would be an understatement. The Pulitzer Prize winning author is beyond wise. Lexus and the Olive Tree and The World is Flat (affiliate links) are incredibly important books....
by Consultant's Mind | Learning
I teach Strategic Management I work with 400+ students every semester. We read 10+ cases, watch CNBC videos, read the Wall Street Journal, use Finviz, research with S&P industry surveys, grok the DuPont formula, question the validity of RBV, try to Cross the...
by Consultant's Mind | Learning
The US stock market fell on Friday and Monday in large part due to fears of inflation. The logic goes: economy is doing well, inflation is creeping up, Fed might get over-eager and raise interest rates too much, companies might have difficulty making profits, stocks...
by Consultant's Mind | Learning
Today I found an old Fortune magazine on my shelf dated March 2005. Warren Buffet is on the cover – looking a good bit younger – and the title proclaims: “The best advice I ever got.” Perhaps this had more significance to me because I was wrapping up my...
by Consultant's Mind | Learning
I stumbled across this video of four global leaders talking about education. Yes, it’s from Davos (yawn), but addresses the importance of education as a vehicle for empowerment. Honestly, one of the best way to learn smart things is to listen to smart people go...
by Consultant's Mind | Learning
Book-to-bill This is a ratio that many B2B marketers watch closely because it gives an early indication of where the company’s business is headed (up or down). It is pretty simple math; take the bookings (orders) / billings (revenue). When you have long...
by Consultant's Mind | Consulting
Management consultants make good coin. It would be silly to think otherwise. Think, 14% of Harvard’s undergraduate class go into consulting. There is a reason for that – work with smart people on difficult, fun problems. Charles Aris – executive...
by Consultant's Mind | Consulting
Wrote this post in 2018, still applicable today. Mentors are critical One of the biggest mistakes I made early in my career is that I did not ask for advice. I plodded along, thinking I knew best, and did not get advice from others. B.I.G.M.I.S.T.A.K.E. Now, getting...
by Consultant's Mind | Fun
Looking for some new music? Tired of the same Michael Jackson, Led Zeppelin, and Cat Stevens? Curious what smart young professionals are listening to? I was, so I asked my business school students. Please find 4 Spotify stations curated from my business students....
by Consultant's Mind | Graphics
What’s a Venn diagram? Yes, you’ve seen these overlapping circles before. It’s a simple and visual way to show different data sets. What is separate and what overlaps? Consultants and executives love diagrams, right? I Used to not like them For the...
by Consultant's Mind | Consulting
I teach strategy to business students. Strategy can be a difficult concept to describe succinctly. Recently discovered this video from Strategy& below. It’s short and good – plan to use it in the classroom. Covers many of the key tenants of business...
by Consultant's Mind | Learning
Wrote the original blog post in 2018. It’s 2023, and three things: a) SuperCell still abides by this management philosophy and finding great smart people, keep teams tight, celebrating failures (because it’s a sign of innovation), willingness to say...
by Consultant's Mind | Fun
If you are a consulting geek, or like to read business history, The Lords of Strategy (affiliate link) is a fascinating and easy read. Helps you understand the economic, regulatory, and business trends that gave rise to the Big 3 consulting firms (McKinsey, BCG,...
by Consultant's Mind | Learning
Teaching consulting Teaching management consulting this semester to a select group of 40 students. I imagine 1/2 of them will have consulting internship or full-time offers already. This is an elective, and they are elite. That said, I wanted to describe management...
by Consultant's Mind | Consulting
Platform for consulting? A few ex-consultant friends and I mused over this concept several times in Marriott hotel bars across the country. “Why not set up a two-sided platform (think: VRBO, UBER) where companies can hire consultants for 1/3 of the price? Cut...
by Consultant's Mind | Real Estate
Note, this was originally written in 2018 (fed funds at 1.5-2.25%) vs. this update in blue color in 2023 (fed funds at 5.30%). That is a massive increase in marginal interest rates, so the math is a LOT different in 2023 in blue. What is the economies of rental...
by Consultant's Mind | Learning
This is shocking because it shows the extent to which outsourcing is no longer a trend, but just a simple, fat reality. Fact. The days of Hershey, PA life-time employment are long-dead. Labor has become so specialized (read: Adam Smith talk) that there is a company...
by Consultant's Mind | Consulting
Managers assume too much We get busy and think to ourselves, “I have seen this problem before, I know what to do, why don’t you get it?” We (falsely) assume junior consultants should know what we know. Silly bias. As result, expectations can be...
by Consultant's Mind | Learning
In the WSJ today, learned that UPS encourages / asks its office workers to help sort and deliver packages during the holiday delivery rush here. Quotes from WSJ article in blue italics. UPS normally has “ready teams,” or office workers that help to sort, load or...
by Consultant's Mind | Consulting
Management Consulting. It’s a lot of things. It is an industry; we all know McKinsey, BCG, Bain, Deloitte, PWC, and others. It is a profession built on asking good questions. It is a team sport. It is a bit of an attitude. It is a tribe that is difficult to get...
by Consultant's Mind | Learning
Started reading The Inevitable: 12 Technological Forces that Will Shape Our Future (affiliate link). I am only on page 83, and I have already bought 9 copies for friends. It’s written by Kevin Kelly, co-founder of Wired magazine, and does an amazing job of...
by Consultant's Mind | Team
Why is consulting tribal? It’s easier to work with people you have history with. You can jumpstart and go directly to performing. Forming, storming, norming, performing This is a classic framework that Professor Bruce Tuckman developed in the 1960s that...
by Consultant's Mind | Fun
Huge fan of quotes. Whenever I have something to say, I remind myself that someone has probably said it better, in fewer words. For leadership, a few that made me really reflect. Get results Effective leadership is not about making speeches or being liked; leadership...
by Consultant's Mind | Consulting
What does good look like? All thoughtful business people are curious what good presentations look like. Here are a dozen+ presentations (freely and publicly available online) from Boston Consulting Group. These BCG decks may not be in your industry, or your function,...