Visual Capitalist: Great Infographics

Consultants are very visual people, because our clients are. Executives like to see complex ideas and data simplified, so it is easy to understand and act upon. Clients pay to see simplicity. Simplicity is difficult to do well. Infographics are fun. Honestly, this is...

What are case competitions?

Case competitions are great fun I did 9 of them during my MBA days. It’s a chance for you to compete with students and see how good you are at ‘cracking the case’. The format differs considerably: Some competitions last 3-4 hours, while others can...

US gun violence: Yes, we have a problem

I wrote this blog post in 2017, after the Sandy Hook mass shooting of school children. Remember that? Horror. Additional comments in red color, but the sad fact remains that America has the same senseless gun violence as it had then. Just in the last month, shooting...

What is post-merger integration?

This 21 letter hyphenated-phrase generates $billions of management consulting work. With M&A booming the last few years, it’s no surprise that companies need lots of post-deal support. Whether a company hire outsiders to help or not, post-merger integration...

What is the elephant chart?

Thought-provoking I first read about the “elephant chart” in Edward Luce’s The Retreat of Western Liberalism (affiliate link), where the author explained how income inequality was a key factor in the global rise of protectionism and angry populism....

Focus on expertise and relationships

Wrote this blog post in 2013  (yes, when I was 20% younger). New comments in red color. Key takeaway (TLDR), focus on getting really good at your craft (read: expertise, professionalism) and relationships. Three kinds of power: positional, relational, and expertise...

Why don’t we listen to experts?

Death of expertise I saw this book at the library and was intrigued by the cryptic title: Death of Expertise: The Campaign Against Established Knowledge and Why it Matters (affiliate link), by Tom Nichols. I flipped through the book and landed on this high-powered...

Richard Thaler, Nudge, Nobel Prize

Richard Thaler Yes, professor from University of Chicago, won the Sveriges Riksbank Prize in Economic Sciences in Memory of Alfred Nobel. Most people know him for writing the 2008 best-seller Nudge (affiliate link) with Cass Sunstein. Super enjoyed the book and was...

Case interview season begins

It’s case interview season Seems like students just got to school. Moving in, meeting a few people, and getting into an academic groove. Then, BBAM it’s late September and time for case interviews. There is one huge upside. You may have a job offer before...

Be likeable, be yourself

This post is from many years ago, but more relevant than ever. Consultants are likable.  If you are not likable, uh, you have a problem. New comments in red color. Eager to hear your comments on this one. Being likable is a characteristic of all successful...

Business Books – Video Hacks

What business books have you read recently? When I ask this of friends and colleagues, I usually get this guilty look of someone who hasn’t read a book in year. Honestly, who has time to read? After 45 hours of billable work + 15 hours of non-billable work + 15...

Have strong opinions, loosely held

Love this expression I first heard this in a Tim Ferris interview of Marc Andreessen here (min 6:10). Andreessen created the Netscape Mosaic browser (making the internet easy to navigate), sold it to AOL for $2B, then spent last 15+ years investing and running a...

Consultants are like physical trainers

Mondays 440am wake up. My wife and I have a love/hate relationship with Mondays and Wednesdays because they start with a 440am alarm. Massive coffee. 515am we are at the gym with a physical trainer. Planks, V-ups, Goblet squats, push-ups, dead-lifts, lunges, you get...

Career opportunity: Swing like Tarzan

Career is not a straight line So much is changing. Interest rates, geopolitics, hybrid work, expectations of work/life balance. After so many years of continued specialization (yes, do one thing well), we are finding that we all need generalist skills too. Swing like...

Amy Trask: Cold call to internship to CEO, LA Raiders

In 1983, Amy Trask USC (So Cal) law student makes a cold-call to the LA Raiders looking for an internship. Dialogue goes like this: LA Raiders switchboard operator: “What’s an internship?”  Trask quickly replies “I work for you, and you don’t pay me.”  The response:...

BMI: Bureaucracy Mass Index?

I first read this catchy acronym in the Harvard Business Review here. It’s not a subtle metaphor, but very easy to understand. Apt. Vivid. In the United States, we have a huge obesity problem, and frankly, the same thing exists in corporations. This is not...

Watch this: The Defiant Ones (HBO)

The Defiant Ones For those who (like me) signed up for HBO Now for just 2 months to watch Game of Thrones season 7 (affiliate link), please spend the 4 hours to watch The Defiant Ones (affiliate link). Amazing documentary on Jimmy Iovine and Dr. Dre.  A short list of...

Not easy, implementation takes guts

Consulting is a big tent Consulting comes in many flavors. Or in other words, it spans all industries + non profit + governmental. Whatever story you read about in the WSJ, there is a consultant and an attorney who can help (or at least say they can help). M&A,...

John Wooden (UCLA) tells Swen Nater

Swen Nater While reading Coach Wooden and Me (affiliate link), by Kareem Abdul Jabbar, I ran across the story of Swen Nater, who was a first round NBA/ABA draft pick even though he never started, and only play 2 minutes on average per game while at UCLA. Deliberate...

Beware of false equivalence

Check the quality of the fruit When you are buying a banana at the grocery store, do you blindly pick up anything?  No way. A green banana and yellow banana means something completely different. Depending on your taste preference, when you plan to eat it, and you want...

The life of a project: Up, up, down, down

Projects have ups / downs As someone commented on the last post (hat tip: DS), there are definitely low points on any project. The life of a project is not a straight line. If it involves people and expectations, there will be drama.  that’s okay. . .  As Seth...

What is hypothesis-based consulting?

Hypothe – what? Yes, I know it sounds like jargon, but actually it’s part of the secret sauce of management consulting.  It’s more than educated guessing; this is how consultants smartly break down complex or ambiguous problems, and quickly start...

What is the Peter Principle?

This was a phrase coined in 1969 by Dr. Laurence Peters – an educator who wrote a 100+ page satire called The Peter Principle (affiliate link) replete with fake data and everything. Apparently, it was a NY Times best seller for 1 year, and is still in print...

Obvious and true: Fathers matter

It’s Father’s Day in the US. For those who have/had good fathers, let’s be a little thankful. My dad immigrated to the US in 1968 – made a great life for my family, now lives 4-5 miles from me. Lots of love and guidance over the years. Thanks...

Change Management: Head + Heart + Hand

After reading Switch (affiliate link) by the Heath brothers, I am convinced that successful consulting projects must appeal to the head, the heart and the hand. It’s a simple way to think about change management, but it also makes a lot of sense. We all want to...

25 great podcast interviews

Podcasts are a win-win-win. 1) Great use of your time when you are running errands or mindlessly driving to/from work. 2) Free to download. 3) Access to hugely successful people giving you practical, fun, real advice. 4) Share with clients, friends, and family....

Solve problems like a jigsaw puzzle

Jigsaw puzzles are fun, meditative, mindless, and dopamine-filled. It’s a good way to stop scrolling. Listen to some music, have some coffee, and puzzle with your spouse. The good life.  I have 10 reasons why this is a useful metaphor for problem solving. Some...

What is gap analysis?

Gap analysis sounds fancy. . .  Gap analysis is exactly what is sounds like – figuring out how far you are from a particular goal or target. Consulting firms do this all differently. It takes many forms, but is super common. In fact, I can’t think of any...

Conversation is more than talking

Talking with clients A reader asked me for tips on talking to clients. On the surface, this seemed so basic – but for those who aren’t client-facing or doing BD (business development) all day, here are some thoughts. As with anything, take what is useful...

FT called consulting a curse. Seriously?

The Financial Times wrote a short scathing article on the management consulting industry here. Some valid points, but clearly a quickly assembled article with a Warren Buffett quote and visual used as a wrapper. If you are going to argue that a $133 billion industry...

What do McKinsey presentations look like?

What do McKinsey presentations looks like?  Please find links to 30+ McKinsey presentations which are publicly available online.  Many of these are from conferences, or governmental / non-profit organizations clients who have chosen to make them available online. Yes,...

Best practice: A tool or a crutch?

I wrote this post 6 years ago.  It is still true today.  Management consultants use the phrase “best practice” often.  Perhaps too often. You will see that magical phrase mentioned numerous times in white papers and research on these websites: Boston Consulting...

Advice to myself: focus on important things

Generally speaking, I am pretty good under pressure. This can take the form of final revisions the night before the presentation, or conference calls lined up back-to-back. The endorphin gets going and you can ignore the pain. The dopamine gets going and you feel the...

Anti-example: 10 bad charts

Consultants are in the business of taking ambiguous problems, structuring them, and telling cogent, actionable stories. This often involves charts – yes – charts and graphs. The older crew – like me – is used to Excel, but you will also see...

Who is Ray Dalio?

Ray Dalio is a billionaire, a genius, a hedge-fund manager, and a “piece of work.” He is not your average guy in any sense. He is a super smart, opinionated “macro” investor who started Bridgewater Associates, one of the largest hedge funds at...

Word choice

Clearly, eloquence has many parts – content, structure, conviction, tone, pacing, empathy, and word choice. Ah, words. Let’s not forget the words. Word inflation. Seems like we are bombarded with words constantly – most of them advertising or loose...

Bill, Melinda, Warren

I recently read the 2017 Gates Foundation annual letter.  It starts with this alarming and kitschy picture. Whoa – this caught my attention. Huge fan of Warren Buffett – for his intellect, quirkiness, and generosity. In 2006, Buffett donated $31B to the...

Bain: Global private equity report 2017

Bain published its 2017 Global Private Equity Report here. For those interested in private equity (who isn’t?), this is a simple and easy read. The PE business continues to do well (fund-raising, exits, returns), with two big caveats: the NAV of funds is going...

Why Blogging is a great way to go

Yes, love blogging Over the past few weeks, I have recommended blogging to several people. (Yes, I know how cliche it is to write a blog post about blogging). In a way, this has been my short-hand way of telling them to 1) invest in their craft, 2) develop a point of...

What is calendly? Do you use the app?

Update: I’ve been using Calendly since 2017.  So you can do the math $100 x years = great businesses for them.   I was introduced to the Calendly website by a recruiter. After we emailed a few times, we agreed to have a 20 minutes live conversation by...

Sample size: What is your n?

Sample size This is a phrase every consultant should know and (kinda) understand. Consultants are in the business of 80/20 rule, and smartly deducing insights from a sample of structured data (read: excel), qualitative interviews, observations, benchmarks and other...

Geek out. Become the mini-expert

Geek out I have been using this slang a lot.  Many of us who have heard this expression know that it means to become a little bit obsessive about something (usually a hobby). Applying this to business problems, my argument is that business consultants and students...

Chilling out with The Economist

The Economist has a blog called Graphic Detail, which excels at showing complex ideas simply. Engaging, thoughtful, and often surprising.  Some recent graphs: 1) High blood pressure globally, not just affluent countries Link here A recent study in Lancet largely...

Who is Peter Thiel?

Who is Peter Thiel? On Wikipedia you will quickly find that Peter Thiel is the founder of Paypal, the first investor in Facebook, and has a net worth is $2.5B+. Oddly, those three facts are the least interesting parts of his story, point of view, and personna....

How to start a new job

Starting a new job, my tips and tricks A lot of people I know are changing jobs in the new year. For good or bad, I have also worked at 5 Fortunate 500 companies over the last 25 years, so I know what it is like to have a new job. Some transitions were smoother than...

“Never eat alone” is simple and great advice

Share food and make friends Everyone has some free time during the holidays. Recently, I have not been traveling which has opened up my schedule to share food with friends from my past. Folks from my MBA, previous work, and neighbors (hat tip: DB, CC, CO, PB, KL, JK,...

Consultant’s cruise: ocean views

Took a 7 day cruise through the Eastern Caribbean. Highly recommend. So healthy to experience the wide-open ocean for several days. Great perspective – how big the world is, and how thankful we should all be. Enjoy your holidays. Related posts: Consultant’s long...

All PowerPoints need a sniff test

What consultants talk about Was at a table tonight with 5 ex-management consultants from the Big 4. When discussing some slides we had seen from recent MBAs, one person smartly commented on his PowerPoint sniff test: Every page should be judged to see if it passes. ....

Bain & Co: Guide to Thanksgiving

After writing 3 non-stop blog posts on presentations, here is an funny one. Want to see Consulting + Comedy? Apparently, some folks at Bain & Company put together a presentation and recommendation on how to get the most out of Thanksgiving here. You can find the...

Slideology 3: Designing effective slides

This is the final section review of Duarte’s Slideology (affiliate link). I am going to pick and choose what to share with readers. Consulting presentations (for good or bad) are fairly conservative and a bit regimented. As a result, the parts of the books about...

McKinsey: How big is the gig economy?

  McKinsey & Co published a very authoritative 148 page study (404 error as of 01/23) arguing a fairly simple (perhaps obvious) fact; the number of people freelancing is larger than you might think (20%+) and growing quickly. For those who already do...

Why is FOMO a problem? it makes us unhappy

Fear of Missing Out (FOMO) Yes, we all have it sometimes. Social anxiety. It’s that nagging fear you that you might be better off – somewhere else, with someone else, doing something more fun. It’s that high-school sense of peer pressure to not be...

What is the Minto Pyramid Principle?

This is from 4 years ago and covers the Minto’s pyramid principle – one of the most important concepts in executive communication and logical structuring of arguments. This is really big at all the big 4 and big 3. It is the scaffolding of management...

Trust without clear expectations = fail

Trust, but verify. This is a Russian proverb that US President Ronald Reagan learned and used frequently when speaking about the Soviet Union and nuclear arms reduction verification in the 1980s. I use it quite a bit too – and when delivered with good comedic...

Grit matters more than talent

Grit  Grit is a casual word which means “resolve” in English. Endurance with a mission. Doing something difficult and not giving up. It is the opposite of complacency or indecision. Clearly, people with grit are going to be more successful – because...

Case interview advice from Bain

It’s consulting interview season  This means well-groomed MBAs are sitting across small tables with consulting firm partners and senior managers in something called a case interview. For those readers from consulting firms – you know this fire drill...

Review: BCG 2016 M&A Report

2015 was a blockbuster M&A year. Lot of big name deals as companies re-position themselves and push for growth in a slow-growth, low-interest rate environment. Good times for investment bankers and due diligence big 4 firms. BCG 2016 M&A report here. 2016 has...

Billionaires part 2: The Bad

Too many billionaires? That can be bad Ruchir Sharma is an investment strategist for Morgan Stanley who focuses on emerging markets. He uses a 10 point system to evaluate the investment-worthiness of countries, and the billionaire index is one of them. He makes a...

Billionaires part 1: The Good

Billionaires are more common than ever Ruchir Sharma – Morgan Stanley global strategist – notes in Rise and Fall of Nations (affiliate link) that the number of billionaires increased from 1,011 to 1,826 between 2009-2014. That is a 80% increase in...

Review: PwC Global 100 Software Leaders

PWC released their 4th report on top 100 global software leaders here.  Of course you will see the major bulge-bracket software companies (Microsoft, Oracle, SAP, EMC etc), but you will also see a lot of names that you may interact only tangentially.  For example,...

Review: 2016 BCG Global Challengers

In sharp contrast from the last post about slow global growth, BCG writes in their 10th annual report about emerging market companies that are killing it. BCG notes that the top companies – i.e. highlighted in this report – are growing revenues at 3x the...

Are emotions contagious in the workplace?

Yes, they are. Emotions are contagious. Lots of research on this topic and a great TEDx talk by Brandon Smith showing that, yes, emotions do exist at work and play a much larger role than you might think. I am a huge believer that culture trumps strategy and the...