Consultants love their loyalty points

Consulting travel is brutal, but one of the benefits is loyalty points. We can thank our clients for the silver, gold, diamond, and platinum status we have with airlines and hotels.  Good ole’ Marriott loyalty points. Some places my wife and I visited using...

Would you have bought Facebook at the IPO?

Did you read the 170 page Facebook prospectus? Me neither. The consultant’s short-cut is to watch the FB IPO video. It was created for retail investors.  Unsurprisingly, it is quite bullish and does not really mention risks. You can find those details in the...

What does miscommunication look like?

Take a look at this cartoon about miscommunications. There are 12 unique pictures and each one shows a different interpretation of the same  situation. The customer, analyst, consultant all see and hear things differently. Listening If you are married, you don’t...

How can you find the best iPad Apps?

I am an iPad addict. Crazy convenient, and new apps everyday. Always inspired by the ingenuity of app developers. Useful, fun, powerful. Here is how I find awesome apps AppAdvice.com Excellent reviews of app by category. It is well-curated and gives you a real...

Want to learn American History? Watch this

All television is not created equal. Some of it is interesting, some of it is tepid and inane. The good news is that some TV is like eating vitamins or high fiber. I am talking about documentaries and the stations that show high-quality, narrated non-fiction such as...

Marshmallow Towers: Kids better than MBAs

What’s a fun way to loosen up a stiff executive audience? It might be the Marshmallow Tower Challenge. I’ve conducted this a half dozen times with executives, students, and consultants. Detailed instructions here.  How does it work? Teams of four are given...